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Frequently Asked Questions (FAQ)
1. What is Xterium Wallet?
Xterium Wallet is a non-custodial crypto wallet for managing assets on the Polkadot & Kusama ecosystems. It lets you create, import, and manage multiple wallets, transfer tokens, and make payments (currently P2P with USDT, merchant payments coming soon).
2. Which networks does Xterium Wallet support?
Xterium Wallet currently supports:
- Xode – Kusama
- Xode – Paseo (Testnet)
- Asset Hub – Paseo (Testnet)
- Xode – Polkadot
- Asset Hub – Polkadot
3. What tokens are supported?
The tokens you see depend on the selected network. For example:
- On Asset Hub – Polkadot, you may see tokens like USDT and DOT-backed assets.
- On testnets (Paseo), only testnet tokens will appear.
Xterium Wallet automatically displays available tokens for each network you connect to.
4. How do I create a new wallet?
On first launch, you will see a “Create a New Wallet” button. Tap it and:
- A new wallet will be generated for you.
- Write down and securely back up your 12-word mnemonic phrase.
- Set a pin for local access.
After setup, you can always create additional wallets from the Wallet page inside the app by tapping “Add New Wallet.”
5. Can I import an existing wallet?
Yes. You can import a wallet either:
- On first launch by tapping “Import Wallet.”
- Or later from the Wallet page using the “Import Wallet” button.
When importing, you’ll have three options:
- Import from Mnemonic Phrase (12 words)
- Import from Private Key
- Import from JSON file (containing a mnemonic or private key)
Once imported, the wallet will appear in your Wallet page along with your other accounts.
6. How does Xterium Wallet keep my funds safe?
Xterium Wallet is non-custodial. Your mnemonic and private key:
- Are stored locally on your device
- Are never uploaded to our servers
- Remain under your full control
7. How do I transfer tokens?
- Select your wallet and network
- Choose the token from your balance
- Enter the recipient’s address and amount
- Confirm the transfer
Your balance updates automatically once the blockchain confirms the transaction.
8. How do I see my tokens?
Switch to the network you want to check. Xterium Wallet will automatically display all available tokens for that specific chain.
- On the Balance page, you can see each token along with its current balance.
- The Token page provides a list of tokens only; balances are shown separately on the Balance page.
9. What happens if I forget my wallet pin?
You’ll need your 12-word mnemonic phrase or private key to restore access. Without it, your wallet cannot be recovered.
10. Is Xterium Wallet beginner-friendly?
Yes! Xterium Wallet is designed with a clean interface and automatic token detection. You don’t need to manually add tokens—the wallet shows what’s on the network.
11. Can I use Xterium Wallet for payments?
Currently, P2P payments with USDT are supported. Merchant payments are in development and will be available soon.
12. Which banks or e-wallets’ QR codes are supported for payments?
With Xterium Wallet, you can use your USDT token to make payments by scanning P2P QR codes. Payments are supported through Philippine banks, Maya, and other P2P services.
⚠️ Note: GCash QR codes are not yet supported.
